![]() ![]() “We have always appreciated AIM’s focus on automation and high touch clinical engagement, and with AIM Inform, we will gain enhancements to our pre-authorization workflow and save staff time,” said Brad Buxton, vice president of strategy and business development at Northwest Community Hospital. ![]() The product has satisfied the requirements to be included within the Epic App Orchard, which facilitates the integration into the EPIC EMR system. Today, AIM Inform includes prior authorization programs for outpatient high-tech, diagnostic imaging services, and there are plans to expand to other AIM-managed clinical areas such as oncology, musculoskeletal, and genetic testing in future releases. The product facilitates provider access to prior authorization programs operated by AIM for its health plan clients in all 50 states. AIM Inform, a solution from AIM Specialty Health, integrates with EMR systems to streamline a provider’s workflow, whether to comply with a health plan’s prior authorization requirements or to meet CMS criteria. Healthcare providers can now save time and administrative costs by integrating their EMR with AIM Inform to complete prior authorizations for high-tech, diagnostic imaging services and comply with the Centers for Medicare and Medicaid Services 2020 mandate to use Appropriate Use Criteria. BCBSIL makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.Healthcare providers save time and costs with new integrated product from AIM Specialty HealthĪIM Inform helps providers meet 2020 CMS guidelines for Medicare patients Will the AIM provider microsite URLs change? The provider microsite URLs you use today to access information from AIM will be automatically redirected to new Carelon URLs, and the branding will be updated to reflect Carelon branding.Ĭarelon Medical Benefits Management (formerly AIM Specialty Health) is an independent company that has contracted with BCBSIL to provide utilization management services for members with coverage through BCBSIL. ![]() All links to the ProviderPortal and clinical guideline pages will remain active and will be redirected. Will the AIM corporate website URL be changed? AIM’s corporate website will be moved to. Providers may continue to see the AIM company name on our websites for some time, but it’s expected that these will be changed through scheduled content update cycles. Will AIM references on BCBSIL’s website be changed? Changes will be ongoing. Access changes are not needed or planned however, all references to the AIM company name will eventually be updated to Carelon Medical Benefits Management. Will there be any changes for providers who connect with AIM via other means such as Availity Essentials? No. References to AIM within recorded scripting will be replaced with Carelon Medical Benefits Management. Will there be any changes to the AIM Clinical Guidelines URL or content? Yes, the clinical guidelines site will be automatically redirected to a new Carelon URL, and the branding will be updated to reflect Carelon.Īre any phone number changes planned as part of this transition? No, inbound phone numbers are not being changed. Will there be changes to how prior authorization requests are submitted or processed? No, there will be no changes to the case submission process. The AIM logo will be replaced with a Carelon logo. Will the AIM ProviderPortal URL or platform name be changed? No, the website address will not be affected all providers will continue to have access to. You will continue to follow your normal processes, use the same phone numbers and web addresses, including the AIM ProviderPortal, that you currently use for utilization management with BCBSIL. See below for other frequently asked questions. You will notice this name change: Carelon Medical Benefits Management (formerly known as AIM Specialty Health). AIM Specialty Health (AIM) has changed its name to Carelon Medical Benefits Management (Carelon) effective March 1, 2023.įollowing this change, Blue Cross and Blue Shield of Illinois (BCBSIL) will be making updates on our website to our utilization management page and related resources. ![]()
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